Meet your new
Customer Support Specialist
Answers every ticket properly and keeps response times short
What they’re here to do
- Answer tickets, chats, and emails quickly and on-brand
- Resolve common issues without escalating
- Keep response and resolution times inside your targets
- Maintain macros, help articles, and FAQs as things change
- Flag recurring complaints and product friction worth fixing properly
How Deputy stacks upto your other options
Other popular roles
We offer a wide range of roles and seniority levels always custom sourced to your specific needs
Becoming a Deputy is hard - by design.
Each person we place passes through a multi-stage process designed to separate the best from the rest. We only hire 0.5% of total applicants, and you only meet the people we’re prepared to stand behind.
Initial Screening
40%
Soft skill Assessments
15%
Interview rounds
5%
Work Simulations
1%
You only meet them
Final Interview
0.5%
Ready for World Class?
We source Deputies from The Philippines and South Africa - they’re hotspots for skilled, hard-working talent. We grew up in these markets and have hired thousands out of them. Deputy is your shortcut to a network and know-how that take a lifetime to build.
We source Deputies from The Philippines and South Africa - they’re hotspots for skilled, hard-working talent.
We grew up in these markets and have hired thousands out of them. Deputy is your shortcut to a network and know-how that take a lifetime to build.
Get set up with your Deputy in three steps
- 1
Intro call
60 minsA structured session to turn your staffing needs into an action plan, including suggestions and pricing.
- 2
We find the right fit
2 - 3 weeksWe source and assess hundreds to find the perfect match for the position.
- 3
Time to meet your deputy
45 - 60 minsWe introduce you to your Deputy before day one. If it’s not right, we keep looking.